SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|
United States | 5-20 Business days |
Canada, Europe | 5-20 Business days |
Australia, New Zealand | 5-20 Business days |
Central & South America | 5-25 Business days |
Asia | 5-20 Business days |
Africa | 5-25 Business days |
*This doesn’t include our 1-3 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of finesa.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of finesa.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
This toy has been a hit in our household. Initially, our cats were hesitant about a self-moving ball, but they quickly warmed up to it. Our kitten, in particular, loves stalking, pouncing, and swatting it around. It's easy to charge, and the battery lasts for about a week with intermittent play or 2 to 3 days with continuous use.
My seven-year-old overweight orange tabby tends to be a bit lazy, so I decided to get him this interactive motion play ball to encourage more activity. To my delight, he took a real liking to it. The ball's lights, vibrating, shaking, and spinning motions, along with its unpredictable rolling directions, captured his curiosity and kept him engaged. It's a hit with him, and I highly recommend it, giving it a five-star rating.
We've found this ball to be a source of amusement for both our cat and ourselves. It moves back and forth in various directions, keeping everyone entertained. Our cat, who isn't always interested in toys, was immediately drawn to it and chased it around for quite some time. We appreciate its fast charging capability and unique features. It's definitely a hit in our household.
If it manages to engage my usually uninterested cat, then it must be something special. This ball moves smoothly and at a pace that doesn't startle my cats. While I haven't tested it on carpet, it works well on my hardwood floors. It's simple to operate, and the battery life is impressive. It's a great value for the quality it offers.
It's okay, the cat doesn't play with him much but it chases him and looks at him while he rolls when I throw it at him, but at night if I notice that he makes him roll, I have bought 2 different ones and this one has the failure that the stretch marks are in the same direction of the turn and often skids without advancing while the other one is in another direction and flies off. Anyway right Product👍
got this interactive cat ball and it’s been a big hit with my cat. he loves chasing it around the house. the ball moves in random directions, keeping him interested and active. it’s very durable and holds up well to his rough play. i also appreciate that it’s rechargeable, saving me money on batteries. it’s quiet enough not to be annoying. overall, this toy has provided a lot of fun and exercise for my cat. highly recommend it to other cat owners looking for a fun toy.
The ball was very good and everything arrived very quickly, it was recharged by USB so the box arrived somewhat touched but the ball that is the important thing arrived well, very happy with the purchase and my cat still liked it a lot, Has light while the ball moves changes color I recommend it is fine for the cat to play.
My cat absolutely adores this toy. Its smooth, silicone material glides effortlessly over various floor surfaces, and its rechargeable feature makes it hassle-free to use. It keeps my cat entertained and can be easily controlled with a touch. I highly recommend it!
I purchased this ball hoping it would distract my overly needy kitten while I attend to various tasks. Thankfully, it does the trick perfectly. It's easy to operate, and my kitten adores it. It's worth every penny and has my highest recommendation.
looks funny, the cat is still watching, but not playing, daughter is more happy.
It's funny. Works well even if it slips on the ground. Cats have liked it although they pay little attention to it already. The package has been very broken but it works
This interactive electric cat ball has been an excellent toy for my cat. he loves to chase and pounce, and this ball provides the perfect outlet for his energy. the random movements keep him interested and active. the ball is made of durable materials and has held up well to his rough play. i really appreciate that it’s rechargeable, as it saves me money and the hassle of buying batteries. the battery life is impressive, lasting a long time on a single charge. it’s also quiet, which is great as it doesn’t disturb the household. my cat gets a lot of exercise and mental stimulation from this toy, which is important for his overall health. he’s more active and seems happier since we got it. it’s a wonderful addition to his collection of toys and keeps him occupied when i’m busy. highly recommend this to other cat owners looking for a fun and durable toy for their pets.
My cat loved it, it has little durability time after loading. But it gives what it is!
Very original, she moves alone, my kitten likes to be aware of the movements, she plays with her to hunt her haha
The goods arrived quickly, the box is a little dented, but it works. The cat is still afraid of him.
My cats go crazy with her, they love it, it is so fun to see them so happy
Thank you for the fast delivery. The cat is satisfied. Included charging
i’m extremely pleased with this interactive electric cat ball. my cat absolutely loves it and spends a lot of time chasing it around. the random movements keep her entertained and engaged. the ball is very well-made and durable, standing up to her rough play without any issues. one of the best features is that it’s rechargeable, saving me the hassle and cost of constantly buying batteries. the battery life is impressive, lasting a long time on a single charge. it’s also quiet, which is a huge plus as it doesn’t disturb the peace in our home. this toy has significantly increased my cat’s activity level and provided her with much-needed mental stimulation. she’s more playful and seems happier overall. i highly recommend this interactive cat ball to any cat owner looking for a durable and engaging toy for their furry friend. it’s a great investment for keeping your cat entertained and active.
Very good, hyper fast delivery, everything arrived right and working. Happy with the purchase.
Product well packed Exactly as in the ad I recommend it to everyone
Fast shipping, fast delivery, it's ok for the price, It has rgb lights, moves automatic, rechargable battery, not too fast, but my cats liked
Goed toys, with colors light, working goed, my cats are happy.
Nothing to say. Is small, beautiful and delivers on the promise. I would buy it again, but my cat passed away a week before he arrived.
i’m really pleased with this interactive cat ball. my cat is obsessed with it and spends a lot of time playing with it. the ball’s random movements keep her entertained and stimulated. it’s durable and has held up well to her enthusiastic play. charging is easy and the battery lasts a long time. it’s also quiet, which i appreciate. it’s a great toy for keeping my cat active and happy. i highly recommend this for anyone looking for a fun and engaging toy for their cat.
Not tested yet, after charging I will check it.
Our two cats love this ball! We turn it on whenever they start to fight, and it stops them right away! They were initially scared of it, so we left it out without turning it on for about a week and sprayed a bit of catnip spray on it to get them interested. After that, they loved it!
It's a perfect fit for cats, designed to navigate obstacles like rugs and corners. The engaging lights keep them entertained, and it operates silently. I'm pleasantly surprised by its battery life and durability. My cats are captivated for hours, even if they're just observing it. The only challenge is retrieving it from under furniture once the battery depletes, but it's inexpensive enough to replace if you get too frustrated.
This toy is amazing! All of our cats are intrigued by it, but our youngest one absolutely adores it. It arrived yesterday, and within minutes of unboxing it, he was engrossed in play for hours.
While the toy is smaller than I initially imagined, it turned out to be a hit with my cat, who isn't very large either. The ball's random movements, combined with the different colored lights, provide hours of entertainment. The battery life is somewhat limited, but the toy rates well for its simplicity and independence for the cat.
So far, this is the only toy that has truly engaged my cat. I've wasted a lot of money on toys he just ignores. The only downside is that it moves a bit slower on carpet, and the bouncing on tile can be a bit noisy, but it's well worth it to keep him entertained.
This toy has motivated her to get up and move, beyond just going to her food bowl. Thanks to this toy, she's more active. The only thing that could make it better is including a tiny attachable feather along with the bell.
This electric cat ball has been a wonderful toy for my cat. he loves chasing it around and pouncing on it. the random movements keep him engaged and active. the ball is very durable and stands up to his rough play. it’s easy to charge and the battery lasts a long time. it’s also quiet, which is great. my cat gets a lot of exercise and enjoyment from this toy. it’s been a great addition to his playtime routine. highly recommend it for any cat owner looking for a fun and durable toy.
If you're looking for the perfect diversionary toy for your cat, this is it! It outshines the "mouse"-shaped ones in every aspect, from battery life to maintenance to its ability to move around the house. Moreover, it doesn't have wheels and plastic axles, which often break and get clogged with debris in the "mouse" toys. So far, it's one of the best quick cat toys available.
This is amazing. Our cat loved it immediately. It spins at intervals and works well on hardwood and carpet.
Both of my cats absolutely adore this Cheerble! I only wish it were a bit more budget-friendly, as I'd love to get more of them.
I can confidently say that this is the best purchase I've made for my cat. He's only two years old and full of energy, and this toy keeps him occupied for hours!
Please note that this toy is not suitable for medium or large dogs.
While the toy appears well-made and functional, our cats were too apprehensive to fully enjoy it. It rolled smoothly on hard floors but struggled on rugs, occasionally bouncing, which piqued the cats' curiosity, though they ultimately decided it wasn't their cup of tea.
i recently purchased this interactive electric cat ball for my cat and it has been a huge success. my cat is always looking for something to chase and this ball keeps her entertained for hours. the ball moves in unpredictable ways, which keeps her engaged and excited. the build quality is excellent – it’s durable and can withstand a lot of rough play. i also love that it’s rechargeable, so i don’t have to worry about constantly buying batteries. the charging process is quick and the battery lasts a long time. it’s also pretty quiet, so it doesn’t disrupt the household. seeing my cat so happy and active makes this purchase worth every penny. it’s a great way to provide her with some physical activity and mental stimulation. i highly recommend this toy to any cat owner looking to keep their furry friend entertained and active.
This toy is impressively well-made and quite cool. It performs best on hard surfaces.
i bought this interactive electric cat ball for my cat and it’s been a huge hit. the ball moves around on its own, keeping my cat entertained for hours. it's really durable and has withstood a lot of rough play. the automatic movement is unpredictable, which my cat loves. it’s also pretty quiet, so it doesn’t bother me while i’m working. i love that it’s rechargeable, so no need to keep buying batteries. overall, it’s a fantastic toy that keeps my cat happy and active. highly recommend it.
My mom's 13-year-old cat, who still has a lot of energy, thoroughly enjoys playing with this toy. It's heartwarming to see him active and having fun.
I bought two of these, and my cat adores them. The first setting makes it bounce on my floor, which initially concerned me regarding my condo neighbor's reaction, but I've received no complaints. The third setting allows it to roll slowly and randomly on the floor, which my cat absolutely loves. It's like magic. This is indeed a great product.
Initially, my cats were a bit startled by the ball's self-rolling antics, but once they got used to it, they had a blast playing with it. Unfortunately, it took an unintended journey down the stairs and is now missing in action. Hopefully, we'll locate it soon.
Currently, our kitty shows moderate interest in the ball, but we plan to charge it every night because it tends to lose its charge quickly.
I can confidently say that this is the ultimate cat toy I've ever purchased to keep my cat entertained when I can't actively engage with her. I simply took it out of the box, charged it up, turned it on, and the fun began!
This interactive electric cat ball has been a fantastic addition to our home. my cat is quite energetic and loves to chase things, so this ball is perfect for her. it moves in random directions, which keeps her intrigued and on her toes. the ball is well-made and durable, standing up to her enthusiastic play. one of the best features is that it’s rechargeable, saving me money and hassle of buying batteries. the battery life is impressive – it lasts a long time on a single charge. it’s also quiet, which is a big plus as it doesn’t disturb the peace in the house. my cat gets a lot of exercise and mental stimulation from this toy, which is great for her overall health. i’m very pleased with this purchase and would highly recommend it to other cat owners looking for a fun and engaging toy for their pets.
It was slightly smaller than expected, and so far, my cats tend to run away from it. However, we'll see how they feel once they have some time to get used to it. I do appreciate the different modes it offers.
My cat seems a bit wary of this little ball, and I find myself more fascinated by it than she is. Nevertheless, it's a great toy with a long-lasting charge and various exciting movement features.
At first glance, the toy seemed quite small, even smaller than a golf ball. However, when I turned it on and placed it on the floor, my cat, "Sweetie," was instantly captivated, and it brought tears of joy to my eyes.
Initially, my cat didn't find this toy as captivating as I'd hoped, but with cats, preferences can change unexpectedly.
If your cat enjoys energetic play, this is the perfect toy. It effortlessly navigates obstacles and never gets stuck. I've only used it on the default setting, and the USB recharge is quick, providing extended playtime.
I purchased this for my energetic boys, and they absolutely adore it. My only complaint is that I wish the battery lasted longer, but considering its small size, it's understandable.
Ideal for hardwood floors, this toy may struggle on carpeted surfaces. It has been entertaining my cat for a week now, keeping them engaged and active.
This electric cat ball has been great for keeping my cat busy. she loves chasing it around and trying to catch it. the random movements keep her engaged and entertained. the ball is durable and holds up well to her rough play. it’s easy to charge and lasts a long time on a single charge. it’s also pretty quiet, which is nice. my cat seems to get a lot of exercise and enjoyment from this toy. it’s a great way to keep her entertained when i’m busy. highly recommend for any cat owner.
My husband purchased this, and I wasn't sure it was going to be worth it. But the cats are having so much fun. I'm amazed at the intelligence of the ball, as it rests when not played with and can work itself out of corners. Definitely a good buy.
My five-year-old orange tabby is obsessed. I'm glad to see him up and moving; it seems to have brought out his kitten-like playfulness, and it's a good way to keep him entertained while I'm away.
The cat loves this... it's recharging well to date. The only problem is finding it if it gets stuck somewhere!
got this interactive electric cat ball for my cat and it’s been a big hit. he’s always looking for something to chase and this ball keeps him entertained for hours. the ball moves unpredictably, which keeps him interested and active. it’s made of durable materials and has held up well to his rough play. i appreciate that it’s rechargeable, so i don’t have to keep buying batteries. the charging is quick and the battery lasts a long time. it’s also quiet, so it doesn’t bother anyone in the house. this toy has provided a lot of fun and exercise for my cat. he’s more active and seems happier since we got it. it’s a great addition to his toy collection and keeps him occupied when i’m busy. highly recommend this to other cat owners looking for a fun and durable toy for their pets.
The toy itself is very well-made, sturdy, and has a long battery life. It offers various modes of operation, including rolling, bouncing, and spinning. The bright lights on the ball add to the excitement.
My two kittens (five months old) are obsessed with this Cheerble ball!
My cat loves this ball and keeps running after it, trying to catch it.
My cat really enjoys this, but it doesn't work well on carpets or rugs; it just spins in place.