SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
*This doesn’t include our 1-3 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of finesa.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of finesa.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I've always found these tools cool and finally got one. It's versatile with various screwdriver and wrench sizes, plus it's fun as a fidget spinner. Great for bikers with its bike spoke wrench.
Was hoping for a longer spin given its weight, but it's sturdy and doubles as a potential self-defense tool. It's good overall, just be cautious with fast spinning.
Love that I can carry this lightweight multi-tool in my purse. It has everything from screwdrivers to wrenches. My tip: keep a picture of the instructions on your phone.
It has more tools than my toolbox, from screwdrivers to a bicycle spoke wrench, all in a snowflake that works well as a fidget. Planning to gift them for Christmas.
A really convenient tool for the console or kitchen drawer. Handy for small fix-ups without needing a full tool kit. Used it for my granddaughter's toys and it saved me a trip to the garage.
As a hobbyist woodworker with a workshop full of tools, I wouldn't want this snowflake multitool. It's sturdy and giftable, but not for serious tool enthusiasts.
I really like this mini tool for its functionality, though from a distance it resembles a throwing star.
Compact enough to store anywhere for those sudden tool needs.
An ideal gift for my young grandson who's too young for a regular multitool.
A handy gadget for the glove compartment. Very versatile.
Great for car emergencies and as a stocking stuffer, though its large size can be limiting in tight spaces.
Bought this as a gift for my brother-in-law. It's smaller than expected but still nice.
A great substitute for a set of Allen wrenches and other small tasks.
Love this little tool! It's handy to have in my office drawer and kitchen. Its unique shape makes it easy to find.
This small tool is awesome and easy to carry around.
Gave this to my dad. It’s the perfect size for on-the-go use and very functional.
Small and useful. Ideal for men who have everything. Handy for home or car.
Got this for a secret Santa. The recipient found it small, compact, and perfect for the car.
They seem sturdy, and I think the boys in the family will appreciate them.
Keep it in your vehicle or backpack. You'll wonder how you managed without it.
Bought as a gift and the recipient loves it! Now they use this instead of a full tool kit in their car.
Small, easy to use, and spins great. Ideal for keeping in the car, truck, or pocket.
These snowflake multitools are even cooler than expected! Great as tools and fidget spinners, perfect for hobbyists or quick bike fixes.
This is one of those items you hope not to need, but will be grateful for if the situation arises.
Bought it for a bit of fun, and it proved useful in the first week for tightening bike spokes and removing screws.
Impressed with this fidget spinner/screwdriver. It's more heavy-duty than expected and my husband was pleased with it.
As a gadget lover and a fan of snowflakes, I was drawn to this item. Haven't used it yet, but I'm confident it will be handy.
It's popular in my household, everyone plays with it and finds the tools useful.
Affordably priced and quite solidly built toy.
Fidget spinner plus tools in a small, sturdy snowflake design. Very pleased with it, and my teenage boys will love them.
A great, useful stocking stuffer for the men in my life.
Got it for my boyfriend for Sweetie’s Day, and he loved it. He wears it everywhere, finding it handy for various tasks.
Bought as a stocking stuffer for my husband. It's very useful, sitting in our kitchen drawer and used weekly. Sturdy and well made.
Impressive spinner, it almost spins perpetually. Very impressed.
Bought two, one for a friend and one for me. We both love them! So well made, they'll last forever.
Handy and useful
The men in my family liked them.
Small yet useful, fitting in places where usual screwdrivers don't.
Great to carry in pocket, purse, or truck. Bought three because they're so good.
Bought four for my adult sons' Christmas stockings. They're well made and durable as fidget spinners.
Super cool with so many uses. Good quality.
I'm giving this to my son for Christmas. I'm sure he'll find it very handy!
The tool feels substantial, not flimsy, with a smooth and expensive look. It's exceeded my expectations.
The item arrived quickly, nicely boxed and as described. I think my husband will appreciate it.
The snowflake multi-tool is a fantastic idea, combining a fidget spinner with various tools. I'm keeping one in my car and one in my purse.
Excited for its arrival, though it was a week late. Perfect as an awesome Christmas gift tag for my husband and son!
This stamped tool doubles as a fidget spinner and seems well made. It's enjoyable to use.
Works well as a fidget spinner. I haven't tested its tool capabilities yet, but it's handy during work calls.
A nice multi-tool to have.